Shipping policy

Last updated: May 12, 2026

At NEW CENTURY NATURAL, we aim to provide a smooth and reliable shipping experience for all customers.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Orders placed during weekends or public holidays may require additional processing time.

Shipping Time

Delivery times may vary depending on your location and courier service availability.

Estimated delivery times:

• UAE: 1–5 business days  
• GCC Countries: 3–10 business days  
• International Orders: 5–15 business days

Please note that delivery times are estimates and may be affected by customs procedures, holidays, or unforeseen courier delays.

Shipping Fees

Shipping fees are calculated during checkout based on the delivery location and order size.

Customs and Duties

International customers may be responsible for customs duties, taxes, or import charges required by their local authorities.

NEW CENTURY NATURAL is not responsible for delays or charges caused by customs clearance procedures.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Damaged or Lost Packages

If your order arrives damaged or appears lost during shipping, please contact us within 48 hours of delivery or expected delivery date.

Contact

For shipping-related inquiries, please contact:

NEW CENTURY NATURAL  
Email: info@newcenturynatural.com  
Dubai Investments Park 2, Dubai, United Arab Emirates